CosmoBet Casino Responsible Gambling

At CosmoBet we take safer gambling seriously. We want players to enjoy themselves while keeping play controlled and within personal limits. This page explains our core approach to player protection, the tools available on your account, signs that gambling may be becoming a problem and where to find professional help if you need it.

Our player protection principles

We aim to make play transparent and manageable. We promote controlled play, early intervention and confidential support where needed. We encourage customers to set realistic limits, to take regular breaks and to avoid chasing losses. Our focus is on prevention and on helping customers maintain healthy habits while using our service.

Activity-control tools

You can access a range of controls from your account area or by contacting our support team. These include deposit limits, loss limits, session reminders, temporary time-outs and self-exclusion. Controls are designed to be easy to activate and to remain in place until you choose to change them or until the required cooling-off period has ended.

Deposit, loss and time limits

Deposit limits can be set on a daily, weekly or monthly basis to help manage spending. Loss limits limit the amount you can lose over a chosen period. Time limits and session reminders help you monitor how long you play. All limits are configurable in your account settings and can also be adjusted with assistance from support where required.

Self-exclusion and account breaks

If you feel you need to stop gambling for a while you can use an account break or self-exclusion. Self-exclusion prevents access to your account for the chosen period and may require you to contact support to lift it afterwards. If you choose to self-exclude, we will respect your decision and apply the exclusion without pressure to return.

Recognising problem behaviour

Warning signs include chasing losses, increasing bet sizes, hiding gambling activity from family or friends, borrowing money to gamble, neglecting work or personal responsibilities and feeling anxious or preoccupied about play. If you notice any of these signs in yourself or someone close to you, please take action early.

Practical tips to stay in control

Set deposit and loss limits before you start, schedule regular breaks, only gamble with money you can afford to lose and keep a record of your activity. Talk to someone you trust about any concerns and consider using self-assessment tools provided by independent organisations.

Professional help and support organisations

If you need further support, professional organisations in the UK can help. Consider contacting GamCare, GambleAware, Gamblers Anonymous or using the GamStop self-exclusion service for UK residents. These organisations offer confidential advice, counselling and practical tools. If you need help applying limits or self-excluding on your Cosmo Bet account, contact our support team via live chat or the account help section.