CosmoBet Casino Terms of Use

These Terms and Conditions set out the rules for using the CosmoBet platform and explain our relationship with users. They describe your responsibilities as an account holder, the standards we expect on the site, and how we manage payments, promotions and disputes. We expect you to read these terms carefully before creating an account or placing bets.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that takes place under your account. Use accurate personal information and update your details if they change. We expect you to choose secure passwords and not share login credentials. We may suspend or close accounts where we suspect fraud, collusion, misuse, breach of these terms or underage play.

Verification

We require identity verification before certain actions, including withdrawals. Verification may include government-issued ID, proof of address and checks on payment methods. Until verification is complete, access to some features may be limited.

Eligibility requirements

To use the service you must be at least 18 years old or meet the higher legal age in your jurisdiction. You must be eligible to gamble in your country of residence. We generally allow one active account per person; multiple accounts may be restricted or closed. If you are unsure about eligibility, contact [email protected].

Acceptable platform use

Use the site lawfully and in good faith. Prohibited activity includes attempting to manipulate games, using bots, placing bets on behalf of others, money laundering or any activity that compromises the integrity of the platform. We reserve the right to void suspicious bets, withhold funds pending investigation and take further action where necessary.

General bonus and promotion rules

Bonuses and promotions are subject to specific terms that apply in addition to these conditions. Promotional offers may carry wagering requirements, game restrictions, minimum deposit criteria and withdrawal caps. You must opt in or enter any required promo code before meeting the qualifying action. We may withdraw or vary promotions at our discretion and will publish applicable rules in the promotion terms.

Deposits and withdrawals

Payment methods, limits, processing times and any fees are set out in the cashier and may vary by currency, country and verification status. Withdrawals are subject to verification checks and may be returned to the original payment method where required. We may apply limits to deposits and withdrawals and temporarily restrict transactions while verification or security checks are performed.

Dispute resolution

If you have an issue, contact our support team at [email protected] and provide relevant details. We aim to resolve disputes promptly and fairly. If a resolution cannot be reached directly, we will follow our internal escalation procedures. Using the platform does not waive your legal rights under applicable consumer protection laws.

Updates to these terms

We may update these Terms and Conditions from time to time. Material changes will be notified via the site or by other communication where reasonably practicable. Continued use of Cosmo Bet after changes are posted constitutes acceptance of the revised terms. If you do not accept the changes, you should stop using the service and close your account.